Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Guangzhou Jingmei Trading Co., Ltd., operator of naverqilo and naverqilo.com, collects, uses and shares personal information when you browse, place an order, contact us or exercise a privacy right.
Information we collect
Depending on your interaction, we may receive contact and delivery details, order and payment status, customer-service messages, device and browser information, approximate location derived from an IP address, cookie identifiers and records of how the storefront is used. Payment card details are processed by authorised payment providers; we do not store complete card numbers.
How information is used
We use information to operate the storefront, verify and fulfil orders, process payments and refunds, communicate about delivery, respond to support requests, prevent fraud, maintain security, meet accounting and legal duties, understand site performance and—where permitted—send marketing selected by the customer.
Service providers and disclosures
We share only what is reasonably necessary with service providers supporting ecommerce hosting, payment processing, fraud screening, fulfilment, shipping, analytics, customer service and professional advice. Shopify hosts the storefront and processes information according to its own privacy terms. We may also disclose information when required by law, to protect legal rights, or in connection with a genuine business reorganisation subject to appropriate safeguards.
Cookies and similar technology
Essential cookies keep the cart, checkout and security functions working. Analytics or advertising cookies are used only as allowed by applicable law and available consent settings. Browser controls can block cookies, but essential storefront features may then work incorrectly.
International transfers
Our company and service providers may process information outside the customer’s country. Where required, we use contractual and operational safeguards intended to protect transferred information.
Retention and security
We retain information for as long as needed for the purposes described above, including order administration, tax, dispute and fraud-prevention periods. We use reasonable access controls and technical safeguards, but no online system can be guaranteed completely secure.
Your choices and rights
Depending on location, you may request access, correction, deletion, restriction, portability or withdrawal of consent, and may object to certain processing. You may unsubscribe from marketing through the message link or by contacting us. We may verify identity and retain information where the law permits or requires.
Children
The storefront is not directed to children and we do not knowingly collect personal information from children below the age required to provide valid consent in their jurisdiction.
Contact and complaints
Send privacy requests to service@naverqilo.com. Guangzhou Jingmei Trading Co., Ltd., Room B385, Room 507, 5th Floor, Building 3, No. 728 Kaichuang Avenue, Huangpu District, Guangzhou, Guangdong, China; +44 1568 6202531; Monday–Friday, 9:00 AM–6:00 PM (GMT+8). You may also complain to the competent privacy authority in your location.
Applicable law
This policy is governed by the laws of the People’s Republic of China, without limiting privacy rights that mandatorily apply in another jurisdiction.